Testimonials from our Families

Boy what a stressful time, my sister and I were moving my brother from a memory care facility to a senior living location.  Everything had to be timed correctly on both ends, along with getting the doctor to fill out the necessary paper work.  We as a family could have never done this on our own, from finding the right facility to match my brother’s needs, fit financially, and keeping the location in Los Angeles County.  I was given Sequoia Senior Advisors Michelle Alexander’s phone number from a friend, what a life saver.  She helped me every step of the way.  She helped me pick the perfect facility for my brother’s needs, while keeping the cost in mind.  She also helped me keep the paperwork moving along with the doctor, even taking my brother to the doctor, as I lived four hours away.  Michelle and I were always in touch by texting or a phone call. She even came with us for the interview at the new facility to help us decide.  I would highly recommend Michelle and the team at Sequoia.

Finding the “right” assisted living fit for my brother was very difficult and unsettling for me because the important details and decisions involved were new or completely unknown to me.  Fortunately, I found Michelle and she helped me to understand the services available and how to approach the selection process. Michelle is someone who has worked in the assisted living industry and is very knowledgeable about local placement options. She was very quick and thoughtful in responding to my many questions via text and phone conversations.  She was helpful, supportive and encouraging in talking through the details, nuances and decisions. Most importantly, my brother is very happy with his new living arrangements and community, and I’m at peace.

There are few things more emotionally fraught than trying to find the right environment for an aging parent. While many places appear to offer the same services there are multiple licensing, staffing, training and price considerations. Michelle knows them all, and presents them clearly and compassionately, providing both expertise and empathy. I truly could not have moved my mom without her guidance.